Privacy Policy

01Overview

This Privacy Policy explains how Braindoos Solutions ("Braindoos", "we", "us") collects, uses, shares and protects personal information when you visit our website, contact us, or engage our services. We are committed to handling your data lawfully, transparently and securely.

02Who we are

Braindoos Solutions is a provider of enterprise AI, platform engineering, cloud and managed technology services, with delivery hubs in New York, London, Dubai and Bengaluru. For data-protection matters, Braindoos acts as the data controller of personal information collected through this website.

03Information we collect

Information you provide

• Contact details — name, work email, telephone number and company when you submit our contact form or correspond with us.
• Professional details — your role and the nature of your enquiry or project.
• Recruitment data — information you share when applying for a role.

Information collected automatically

• Usage data — pages visited, referring URLs, approximate location and interactions, collected via cookies and similar technologies.
• Device data — browser type, operating system and IP address.

See our Cookie Policy for detail on cookies and how to manage them.

04How we use information

We use personal information to:

• Respond to enquiries and provide the services you request.
• Operate, maintain, secure and improve our website and services.
• Communicate with you about engagements, updates and relevant offerings (where permitted).
• Assess and process recruitment applications.
• Comply with legal, regulatory and contractual obligations.

05Legal bases for processing

Where the EU/UK GDPR applies, we rely on the following legal bases: performance of a contract or steps taken at your request; our legitimate interests in operating and growing our business (balanced against your rights); your consent (which you may withdraw at any time); and compliance with legal obligations.

06Sharing & disclosure

We do not sell your personal information. We may share it with:

• Service providers — vetted vendors who process data on our behalf (e.g. hosting, analytics, CRM) under contract.
• Professional advisers — legal, accounting and insurance advisers where necessary.
• Authorities — where required by law or to protect our rights, users or the public.
• Corporate transactions — in connection with a merger, acquisition or asset sale, subject to appropriate safeguards.

07International transfers

Because we operate across the United States, the United Kingdom, the United Arab Emirates and India, your information may be transferred to and processed in countries other than your own. Where we transfer personal data internationally, we put in place appropriate safeguards — such as Standard Contractual Clauses or equivalent mechanisms — to protect it.

08Data retention

We retain personal information only for as long as necessary to fulfil the purposes set out in this policy, including to satisfy legal, accounting or reporting requirements. Retention periods vary by the type of data and the context in which it was collected.

09Your rights

Subject to applicable law (including the EU/UK GDPR, the UAE Personal Data Protection Law and India’s Digital Personal Data Protection Act), you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data in certain circumstances.
• Object to or restrict certain processing, and withdraw consent.
• Request portability of data you provided to us.
• Lodge a complaint with your local supervisory authority.

To exercise any of these rights, contact privacy@braindoos.com. We will respond within the timeframes required by applicable law.

10Security

We maintain technical and organisational measures designed to protect personal information against unauthorised access, loss or misuse, including encryption in transit, access controls and regular security reviews. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11Children’s privacy

Our website and services are intended for businesses and professional users. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

12Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date above reflects the latest revision. Material changes will be communicated through our website or by other appropriate means.

13Contact us